Customer Service Executive

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Chandigarh, Chandigarh
Work mode
On-site
Job type
Contract
Experience
Up to 2 yrs
Category
Finance

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

We're seeking a Customer Service Executive to join our insurance team, tasked with providing exceptional service and support to our clients.

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About the role

In the role of Customer Service Executive, you will handle customer inquiries, resolve issues, and provide information about insurance products and services. This position is perfect for recent graduates or individuals passionate about customer service. You will be part of a supportive team that values collaboration and strives for excellence in customer satisfaction. Your efforts will make a direct impact on our clients' experiences.

What you'll do

  • Assist customers with inquiries and service requests.
  • Provide accurate information about insurance products.
  • Resolve client issues and complaints promptly.
  • Document customer interactions and feedback.

What you'll need

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Strong customer orientation.

Skills

Strong interpersonal skills. Ability to handle customer complaints effectively. Basic knowledge of insurance products.

Good to have

Experience in a customer service role. Familiarity with CRM software.

Benefits

  • Competitive salary.
  • Health insurance coverage.
  • Professional development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

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Questions about this job

What are my main responsibilities as a Customer Service Executive?
You will manage customer inquiries, provide product information, and resolve issues.
Is this a full-time or part-time role?
This is a contract role that requires full-time onsite work.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.
Will I receive training for this position?
Yes, comprehensive training will be provided to help you succeed.

Listing last updated

Customer Service Executive

₹20,000–35,000 a month

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