Customer Service Executive

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Raipur, Chhattisgarh
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Finance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our team as a Customer Service Executive and be the first point of contact for our clients. Your role will be pivotal in ensuring customer satisfaction.

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About the role

In this role, you will assist customers with their insurance inquiries and claims, providing information and support to enhance their experience. You will respond to customer queries via phone, email, or in person while maintaining a friendly demeanor. This position is ideal for individuals looking to start their career in the insurance industry and gain valuable experience in customer relations.

Our team fosters a collaborative environment where you can learn and grow professionally. You will have opportunities for training and development to enhance your skills. If you are passionate about helping others and enjoy working in a fast-paced environment, we encourage you to apply.

What you'll do

  • Assist customers with inquiries
  • Process insurance claims
  • Provide information about policies
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team

Skills

Communication Problem-solving Customer service

Good to have

Familiarity with insurance products Basic computer skills

Benefits

  • Health insurance
  • Paid time off
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

Apply now

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Questions about this job

What are the responsibilities of a Customer Service Executive?
You will assist customers with inquiries, process claims, and provide information about insurance policies.
What is the work environment like?
The role is onsite in Civil Lines, Raipur, and involves direct interaction with customers.
Is prior experience required?
No, this position is suitable for entry-level candidates with no prior experience.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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