Customer Service Executive

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Gurugram, Haryana
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Fintech

We are looking for a Customer Service Executive to provide support to clients in the fintech sector, focusing on excellent service.

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About the role

As a Customer Service Executive in the fintech industry, you will be the first point of contact for our clients. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive experience. This part-time position is ideal for individuals looking to start their career in customer service within a fast-paced environment.

You will have the chance to engage with diverse clients and develop your communication skills while working remotely. If you are enthusiastic about technology and finance, this role offers the perfect opportunity to grow and learn in an innovative sector.

What you'll do

  • Respond to customer inquiries via phone, email, or chat.
  • Resolve customer issues and provide information about products.
  • Maintain accurate records of customer interactions.
  • Collaborate with the team to improve service processes.

What you'll need

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Ability to work in a fast-paced environment.

Skills

Strong communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Familiarity with CRM software Basic knowledge of finance

Benefits

  • Flexible working hours.
  • Work from home opportunities.
  • Skill development and training programs.

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

Apply now

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Questions about this job

What will my main responsibilities be?
You will handle customer inquiries and provide support to ensure satisfaction.
Do I need prior experience to apply?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.
Is this position fully remote?
Yes, this is a remote part-time position.
What is the salary range for this position?
The salary ranges from INR 20,000 to INR 35,000 per month.

Listing last updated

Customer Service Executive

₹20,000–35,000 a month

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