Customer Service Executive

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Navi Mumbai, Maharashtra
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Finance

We are looking for a proactive Customer Service Executive to assist clients with their banking needs and ensure high levels of customer satisfaction.

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About the role

As a Customer Service Executive, you will serve as the first point of contact for clients, addressing inquiries and providing support related to banking products and services. Your responsibilities will include assisting customers with account management, resolving issues, and promoting the bank's offerings to enhance customer satisfaction.

This role is ideal for recent graduates or individuals looking for a part-time opportunity in a dynamic banking environment. The hiring company values customer-centric service and offers comprehensive training to help you excel in your position.

You will have the chance to work in a supportive atmosphere that fosters professional development, enabling you to make a meaningful impact by helping customers achieve their financial goals.

What you'll do

  • Assist customers with inquiries about banking products.
  • Resolve customer issues and provide timely solutions.
  • Promote bank products and services to clients.
  • Maintain customer records and document interactions.

What you'll need

  • High school diploma or equivalent; a degree is a plus.
  • Strong communication skills and customer service orientation.
  • Ability to work in a fast-paced environment.

Skills

Excellent verbal and written communication skills. Problem-solving abilities. Basic computer literacy.

Good to have

Experience in customer service or banking. Knowledge of banking products.

Benefits

  • Competitive hourly wage.
  • Flexible working hours.
  • Training and development opportunities.

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

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Questions about this job

What are the main duties of a Customer Service Executive?
You will assist customers with inquiries, resolve issues, and provide information about banking services.
Is prior experience required for this position?
No prior experience is necessary; however, a customer service orientation is preferred.
What are the working hours for this part-time role?
Working hours are flexible, accommodating both day and evening shifts.
What is the salary for this position?
The salary ranges from INR 20,000 to INR 30,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–30,000 a month

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