About the role
As a Customer Service Executive, you will be the first point of contact for our clients, addressing their inquiries and providing solutions to their banking needs. This role is perfect for freshers looking to start their career in the banking sector. Your responsibilities will include answering calls, resolving customer complaints, and guiding clients in using banking services. You will receive training and support from a friendly team committed to delivering outstanding service.
What you'll do
- Respond to customer inquiries
- Resolve issues and complaints
- Assist clients with banking services
- Maintain customer records
What you'll need
- High school diploma or equivalent
- Strong verbal communication skills
- Basic knowledge of banking products
Skills
Customer service skills
Problem-solving
Active listening
Good to have
Familiarity with banking processes
Basic computer skills
Benefits
- Flexible working hours
- Work from home
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.
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Questions about this job
What are the main duties of a Customer Service Executive?
You will handle customer inquiries, resolve complaints, and assist clients with banking services.
Is prior experience necessary for this position?
No, this role is open to candidates with 0-2 years of experience.
What is the work mode for this role?
This is a remote position, allowing you to work from home.
What salary can I expect?
The salary ranges from INR 20,000 to INR 35,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.
Listing last updated