Customer Service Associate

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Kochi, Kerala
Work mode
On-site
Job type
Part time
Experience
1–3 yrs
Category
Finance

Our client is looking for a Customer Service Associate to ensure a positive banking experience for customers.

Apply now

About the role

As a Customer Service Associate, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. This role demands strong communication skills and the ability to handle customer concerns effectively, ensuring a positive banking experience.

Your daily tasks will include answering customer queries, guiding them through banking procedures, and providing product information. Additionally, you will assist in account openings and transactions, ensuring compliance with company policies. If you have a passion for customer service and a proactive attitude, this position is ideal for you.

What you'll do

  • Assist customers with inquiries
  • Guide customers through banking procedures
  • Provide product information
  • Support account openings and transactions

What you'll need

  • High school diploma or equivalent
  • 1-3 years of experience in customer service
  • Strong interpersonal skills

Skills

Customer service skills Good communication Problem-solving abilities

Good to have

Experience in banking or finance Knowledge of banking products

Benefits

  • Flexible working hours
  • Team-oriented environment
  • Opportunities for career growth

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

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Questions about this job

What are the main responsibilities of the Customer Service Associate?
You will assist customers with inquiries and resolve their issues.
Is this a full-time position?
No, this is a part-time role.
What qualifications are required?
A background in customer service and good communication skills are preferred.
What is the salary for this position?
The salary ranges from INR 20,000 to INR 30,000 monthly.
How can I apply for this role?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹20,000–30,000 a month

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