About the role
In this role, you will handle customer inquiries, assist with policy information, and support the sales team in achieving targets. Ideal for fresh graduates or those with minimal experience, this position provides an excellent entry point into the insurance sector. You will be part of a dynamic team that values customer satisfaction and strives to provide the best service possible.
The successful candidate will possess strong communication skills and a customer-focused approach. Our client offers a supportive environment where you can grow your skills and advance your career in the insurance industry.
What you'll do
- Manage customer inquiries and provide accurate information.
- Assist customers with policy details and claims processing.
- Support the sales team in achieving business goals.
- Maintain customer records and update relevant databases.
What you'll need
- Bachelor's degree in any field.
- Strong verbal and written communication skills.
- Basic knowledge of insurance products is a plus.
Skills
Excellent communication skills.
Customer service orientation.
Good problem-solving abilities.
Good to have
Knowledge of insurance products.
Familiarity with CRM software.
Benefits
- Competitive salary package.
- Health insurance and other employee benefits.
- Opportunities for career advancement.
Interested in this role?
It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.
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Questions about this job
What are the main responsibilities of the Customer Service Associate?
You will handle customer inquiries, assist with policy information, and support the sales team.
What qualifications are required for this role?
A bachelor's degree or equivalent is preferred, along with good communication skills.
Is training provided for this position?
Yes, comprehensive training will be provided to ensure your success.
What is the work schedule like?
This is a full-time onsite position with standard working hours.
How can I apply for this role?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.
Listing last updated