Customer Service Associate

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Ahmedabad, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Finance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join a dynamic team as a Customer Service Associate in the insurance sector in Ahmedabad. Engage with clients and assist in resolving inquiries.

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About the role

As a Customer Service Associate, you will be the first point of contact for our clients, providing exceptional support and service. Your day-to-day tasks will include answering queries, guiding clients on policy details, and ensuring customer satisfaction. This role suits individuals with strong communication skills and a passion for helping others. You will work closely with a supportive team that values collaboration and innovation.

Our client is looking for someone who can handle multiple tasks efficiently and contribute positively to the team environment. This is a fantastic opportunity to grow your career in the insurance industry while enhancing your customer service skills.

What you'll do

  • Assist clients with inquiries
  • Guide clients on policy details
  • Ensure customer satisfaction
  • Maintain client records

What you'll need

  • Bachelor's degree in any field
  • Excellent communication skills
  • Basic knowledge of insurance products

Skills

Communication Problem-solving Customer service

Good to have

Knowledge of insurance policies Sales experience

Benefits

  • Health insurance
  • Performance bonuses
  • Paid time off

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will assist clients with inquiries, guide them on insurance policies, and ensure excellent customer satisfaction.
What qualifications do I need for this position?
A relevant degree or experience in customer service is preferred.
Is there potential for growth in this role?
Yes, there are opportunities for advancement within the company.

Listing last updated

Customer Service Associate

₹25,000–40,000 a month

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