Customer Service Executive

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Bardhaman, West Bengal
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Finance

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join a dynamic insurance company as a Customer Service Executive in Bardhaman. Ideal for freshers looking to build a career in customer relations.

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About the role

As a Customer Service Executive, you will be the first point of contact for our clients, addressing their queries and providing comprehensive support regarding insurance products. Your role will involve guiding customers through the insurance process, helping them understand policies, and ensuring a high level of satisfaction. This position suits energetic individuals who thrive in a fast-paced environment and are eager to learn about the insurance industry.

The team is committed to fostering a supportive atmosphere where your contributions are valued. You'll receive training to enhance your knowledge about our offerings and develop skills that are essential for success in customer service. If you are looking to start your career in a vibrant company, this role is a perfect fit.

What you'll do

  • Assist clients with inquiries and provide information on policies
  • Support customers through the claims process
  • Maintain accurate records of customer interactions
  • Collaborate with team members to enhance service delivery

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer-focused attitude

Skills

Excellent communication skills Problem-solving abilities Basic computer skills

Good to have

Knowledge of insurance products Previous customer service experience

Benefits

  • Training and development programs
  • Health insurance benefits
  • Performance-based incentives

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

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Questions about this job

What are the main responsibilities of a Customer Service Executive?
You will assist clients with their queries, explain insurance products, and provide support throughout the claims process.
Is there an opportunity for career growth?
Yes, there are various pathways for advancement within the company for dedicated employees.
What qualifications are required for this role?
A high school diploma is preferred, but freshers are encouraged to apply.
What is the work schedule like?
The position requires full-time availability, typically during standard working hours.
How can I apply for this position?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–35,000 a month

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