Customer Relationship Manager

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹50,000–80,000 a month
Location
Gurugram, Haryana
Work mode
On-site
Job type
Full time
Experience
3–5 yrs
Category
Finance

In hand: about ₹45,000–72,100 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Relationship Manager and enhance client satisfaction through exceptional service and support.

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About the role

In this role, you will be the primary point of contact for our valued customers, ensuring their needs are met with the highest level of service. You will manage relationships, address inquiries, and facilitate solutions to improve customer experience. This position is ideal for individuals with strong interpersonal skills, who thrive in a fast-paced environment and are committed to delivering excellence.

You will be part of a dynamic team that values collaboration and innovation. The company offers a competitive salary and opportunities for professional growth. If you're passionate about client relationships and have a proactive approach to problem-solving, we encourage you to apply.

What you'll do

  • Manage and enhance customer relationships.
  • Resolve client inquiries and provide appropriate solutions.
  • Collaborate with internal teams to improve service delivery.
  • Conduct regular follow-ups to ensure customer satisfaction.

What you'll need

  • Bachelor's degree in business or related field.
  • 3-5 years of experience in customer relationship management.
  • Strong communication and interpersonal skills.

Skills

Excellent interpersonal and communication skills. Strong problem-solving abilities. Ability to work in a fast-paced environment.

Good to have

Knowledge of CRM software. Experience in the banking sector.

Benefits

  • Competitive salary and performance bonuses.
  • Opportunities for professional development.
  • Health and wellness benefits.

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

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Questions about this job

What are the main responsibilities of this role?
You will manage customer relationships, address inquiries, and provide solutions to enhance customer satisfaction.
What qualifications do I need?
A degree in business or a related field with 3-5 years of experience in customer relationship management.
Is this position onsite or remote?
This is an onsite position located in Gurugram.
What is the salary range for this role?
The salary ranges from INR 50,000 to INR 80,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Relationship Manager

₹50,000–80,000 a month

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