Customer Relationship Manager

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹40,000–70,000 a month
Location
Bhopal, Madhya Pradesh
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
Finance

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

As a Customer Relationship Manager, you will bridge the gap between clients and the insurance company. Your role is critical in ensuring customer satisfaction and retention.

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About the role

In this role, you will manage and strengthen relationships with existing clients while also identifying new business opportunities. You will be responsible for understanding client needs, providing tailored insurance solutions, and ensuring a smooth claims process. The ideal candidate enjoys interacting with clients and has a strong understanding of insurance products.

This position is perfect for individuals who excel in communication and have a passion for customer service. You will work alongside a dedicated team that values collaboration and professional growth.

What you'll do

  • Manage and maintain relationships with existing clients
  • Identify and pursue new business opportunities
  • Provide tailored insurance solutions based on client needs
  • Assist clients with the claims process and inquiries

What you'll need

  • Bachelor's degree in business or a related field
  • 2-5 years of experience in customer relations or insurance
  • Strong communication and negotiation skills

Skills

Excellent interpersonal skills Strong understanding of insurance products Problem-solving abilities

Good to have

Experience with CRM software Knowledge of regulatory compliance

Benefits

  • Competitive salary and performance-based incentives
  • Health and wellness programs
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

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Questions about this job

What are the key responsibilities of this role?
You will manage client relationships, address inquiries, and support the claims process.
What qualifications are required for this position?
A degree in business or a related field along with experience in customer service or insurance is preferred.
Is this role remote or onsite?
This is an onsite position based in Bhopal.
What is the salary range for this role?
The salary ranges from INR 40,000 to INR 70,000 per month, depending on experience.

Listing last updated

Customer Relationship Manager

₹40,000–70,000 a month

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