About the role
As a Client Relationship Manager, you will be responsible for building and maintaining relationships with clients, ensuring their needs are met, and addressing any issues that arise. You will work closely with the sales and support teams to enhance client experiences. This role is ideal for individuals with strong interpersonal skills and a background in customer service.
Working in a hybrid model, you will have the flexibility to balance remote work with onsite client meetings. The hiring company values strong client relationships and provides ongoing training to help you succeed in your role.
What you'll do
- Build and maintain strong relationships with clients
- Ensure client satisfaction and retention
- Address client inquiries and resolve issues promptly
- Collaborate with sales and support teams to enhance client experiences
What you'll need
- Bachelor's degree in business, marketing, or a related field
- 3-7 years of experience in client relationship management
- Strong interpersonal and communication skills
Skills
Excellent communication and negotiation skills
Strong problem-solving abilities
Ability to manage multiple tasks effectively
Good to have
Experience in the NBFC sector
Familiarity with CRM software
Benefits
- Flexible working hours
- Professional development opportunities
- Incentives based on performance
Interested in this role?
It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will manage client relationships, ensure satisfaction, and address any issues.
What qualifications are needed?
A degree in business or related field and experience in client management are required.
What is the salary for this position?
The monthly salary ranges from INR 30,000 to INR 50,000.
Is this role hybrid or fully onsite?
This position is hybrid, allowing for both remote and onsite work.
Listing last updated