Role: Tele-calling/Telemarketing Executive
Salary: 6,00,000 – 8,00,000 P.A.
Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Employment Type: Full Time, Permanent
Key Skills– Domestic Call Center Calling Call Center
Education– Any Graduate in Any Specialization Can apply
Roles and Responsibilities
- Head the Inbound & Outbound call center for the Financial Products
- Lead a team of about 200 Executive Call center Team in ensuring top class service delivery to all Customers
- Clarify questions from Customers On financial Doubts & Benefits & Generate leads through outbound campaign etc
- Resolve complaints, if any, as per the SLA
- Continuously improve on the quality of service, measure performance, report to the senior management on a daily basis.
Candidate should be with,
- 8-12 years of call center, currently handling the role of Manager
- Domestic call center of Outbound experience preferred
- Should be able to handle the call center responsibilities independently
- Excellent communication and leadership skills
How to Submit resume?
Visit and apply at http://careers.muthootgroup.com/job-listings-call-center-manager-muthoot-finance-muthoot-finance-ltd-bangalore-bengaluru-7-to-12-years-140421000441
Muthoot Finance Ltd., the Flagship Company of The Muthoot Group, having 20 Business Divisions and a network of 5330+ branches spread across the country, is inviting applications for the following positions