We are seeking a Virtual Relationship Manager to join our team in Ganganagar, Rajasthan. In this role, you will be responsible for building and maintaining relationships with clients through virtual channels, ensuring their needs are met and providing exceptional customer service.

The Virtual Relationship Manager will communicate with clients via phone, email, and video conferencing to address inquiries, resolve issues, and offer personalized solutions to enhance their overall experience.

• Proactively engage with clients to understand their financial goals and needs.
• Provide personalized recommendations and solutions to help clients achieve their objectives.
• Maintain accurate client records and documentation for regulatory compliance.
• Collaborate with internal teams to deliver seamless and efficient service to clients.
• Monitor client satisfaction and address any concerns or feedback promptly.

• Prior experience in customer service or relationship management.
• Strong communication skills and ability to build rapport with clients.
• Proficiency in virtual communication tools and technology.
• Knowledge of financial products and services is a plus.

• Competitive salary and benefits package.
• Ongoing training and professional development opportunities.
• Flexible work schedule and remote work options.

This is a remote position based in Ganganagar, Rajasthan, offering the opportunity to work with a diverse client base and make a positive impact on their financial well-being. Join our team and help shape the future of virtual banking!

We look forward to reviewing your application and welcoming you to our team.