Customer Support Associate

Career In Bank · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹25,000–40,000 a month
Location
Bikaner, Rajasthan
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Finance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Support Associate in the insurance sector, providing essential support to clients and resolving queries.

Apply now

About the role

In this role, you will be the first point of contact for clients seeking assistance with their insurance policies. You'll handle inquiries, guide customers through policy details, and ensure a smooth experience. This position is ideal for individuals who are eager to learn and grow in the insurance industry. You will receive comprehensive training and ongoing support from a dedicated team, fostering a culture of collaboration and growth.

Your responsibilities will include responding to customer queries, assisting with claims, and maintaining accurate client records. If you have strong communication skills and a passion for helping others, this could be the perfect opportunity for you.

What you'll do

  • Respond to customer inquiries regarding insurance policies
  • Assist clients with claims processing
  • Maintain and update client records

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer proficiency

Skills

Excellent verbal communication Customer service orientation Problem-solving skills

Good to have

Experience in customer support Knowledge of insurance products

Benefits

  • Health insurance
  • Performance bonuses
  • Career development opportunities

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

Apply now

Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, assist with insurance claims, and maintain client records.
Is prior experience required?
No, this role is suitable for entry-level candidates.
What is the work schedule like?
This is a full-time onsite position with standard working hours.

Listing last updated

Customer Support Associate

₹25,000–40,000 a month

Apply