We are looking for individuals to join our team at a Hindi Call center in Jalpaiguri, West Bengal. This role involves working in a Domestic BPO setting, specifically handling the Banking process.

The primary focus of this position is to assist customers in Hindi through inbound and outbound calls related to banking services.

• Handle customer inquiries and provide information about banking products.
• Assist customers with account management and issue resolution.
• Ensure high-quality customer service and satisfaction.
• Adhere to call center scripts and procedures.
• Maintain accurate records of customer interactions.

• Fluency in Hindi and basic English communication skills.
• Good interpersonal and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Previous customer service experience is a plus.

• Competitive salary.
• Opportunities for career growth and development.
• Health insurance benefits.

This position offers a dynamic work environment in the heart of Jalpaiguri, West Bengal. Join our team and make a difference in the banking industry!

We welcome enthusiastic individuals who are eager to learn and excel in a customer-centric role. Apply now and be part of our exciting team!