Job Overview: Join our team as a Customer Service Representative in the BPO industry in Batala, Punjab. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing exceptional service.

Job Details: As a Customer Service Representative, you will handle incoming calls, emails, and chats from customers, ensuring their needs are met promptly and professionally.

Responsibilities:

• Respond to customer inquiries and resolve issues efficiently.
• Provide accurate information about products or services.
• Assist customers with order processing and tracking.
• Escalate complex issues to the appropriate department.
• Maintain customer records and update information as needed.

Requirements:

• Excellent communication skills.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Career growth opportunities.

Other Details: This is a great opportunity to join a dynamic team in the BPO industry in Batala, Punjab. We value teamwork, professionalism, and dedication to providing excellent customer service.

We look forward to receiving your application and having you join our team!