Customer Service Executive

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Visakhapatnam, Andhra Pradesh
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Finance

Join our team as a Customer Service Executive in Visakhapatnam and play a crucial role in enhancing customer satisfaction.

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About the role

In this entry-level position, you will be the first point of contact for our customers, assisting them with their banking inquiries and providing information on our products and services. The role requires a friendly demeanor and the ability to handle customer requests efficiently. You will be working in the vibrant MVP Colony area, directly impacting customer experiences and contributing to the bank's reputation.

This role is ideal for freshers or those with limited experience who are eager to learn and grow in the banking sector. You will receive training and support from experienced staff, allowing you to develop your skills in customer service and banking operations.

What you'll do

  • Respond to customer inquiries in a friendly and professional manner.
  • Assist customers with account-related questions.
  • Provide information about bank products and services.
  • Document customer interactions and follow up as needed.

What you'll need

  • High school diploma or equivalent.
  • Strong communication skills.
  • Basic computer skills.

Skills

Strong customer service orientation. Good verbal and written communication skills. Ability to work in a team environment.

Good to have

Experience in a customer service role is a plus. Knowledge of banking products is beneficial.

Benefits

  • Flexible part-time hours.
  • Training and development opportunities.
  • Employee discounts on banking products.

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

Apply now

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Questions about this job

What are the daily tasks of a Customer Service Executive?
You will assist customers with inquiries, provide information on services, and resolve issues.
Is this position suitable for freshers?
Yes, we welcome applications from candidates with little to no experience.
What is the work schedule for part-time roles?
The part-time schedule will be discussed during the interview process.

Listing last updated

Customer Service Executive

₹15,000–25,000 a month

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