Customer Service Executive

Career In Bank · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹25,000–40,000 a month
Location
Madurai, Tamil Nadu
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Finance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive, where you will play a vital role in assisting clients with their insurance needs and inquiries.

Apply now
Report this job

About the role

In this role, you will be the first point of contact for customers seeking information about insurance products and services. You will handle inquiries, address customer concerns, and provide solutions to enhance client satisfaction. This position is ideal for individuals with strong communication skills and a passion for helping others. The team offers a supportive environment that encourages professional growth and development in the insurance sector.

You will engage with clients via phone, email, and in-person consultations, ensuring a seamless and positive experience. Your contributions will be crucial in maintaining the company's reputation and fostering long-term relationships with customers.

What you'll do

  • Handle customer inquiries and provide accurate information about insurance products.
  • Resolve customer complaints and ensure a high level of satisfaction.
  • Document customer interactions and feedback for continuous improvement.
  • Assist in the onboarding process of new clients.

What you'll need

  • Bachelor's degree in any field.
  • 1-3 years of experience in customer service, preferably in the insurance industry.
  • Excellent verbal and written communication skills.

Skills

Strong interpersonal and communication skills. Ability to handle difficult situations with empathy. Proficient in using customer service software.

Good to have

Knowledge of insurance products and services. Fluency in multiple languages.

Benefits

  • Competitive salary with performance incentives.
  • Health insurance and other benefits.
  • Opportunities for professional development and growth.

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

Apply now

Customer Service Executive jobs in other cities

Indore Bardhaman Thiruvananthapuram Delhi Visakhapatnam Jaipur Vadodara Lucknow Pune

Questions about this job

What are the main responsibilities of a Customer Service Executive?
Your primary responsibilities include responding to customer inquiries, providing information about insurance products, and resolving issues.
Is prior experience in insurance required?
While prior experience is beneficial, it is not mandatory. A strong customer service background will be considered.
What is the work schedule like?
The role is full-time, and you will work standard business hours on-site in Sadar Bazar.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.
How do I apply for this position?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

Apply