Customer Service Executive

Career In Bank · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Ahmedabad, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Finance

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive, where you will provide excellent service to clients and assist with their insurance inquiries.

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About the role

In this role, you'll be the first point of contact for customers, addressing their queries and providing information regarding insurance products. Your strong communication skills will help enhance customer satisfaction and retention. This position is ideal for individuals who thrive in customer-facing environments and are eager to support clients with their needs.

The team fosters a collaborative atmosphere, encouraging you to grow and develop your skills. You will receive training on the company's offerings to ensure you can provide accurate information. If you are passionate about helping people and have a knack for problem-solving, this could be the perfect fit for you.

What you'll do

  • Handle customer inquiries and provide appropriate solutions
  • Educate clients about insurance products and services
  • Maintain a customer database and document interactions
  • Collaborate with team members to improve service delivery

What you'll need

  • Bachelor's degree in any field
  • Excellent communication and interpersonal skills
  • Proficient in MS Office Suite

Skills

Strong communication skills Customer-oriented mindset Problem-solving abilities

Good to have

Experience in the insurance industry Knowledge of CRM software

Benefits

  • Health insurance
  • Performance bonuses
  • Opportunities for career advancement

Interested in this role?

It takes about two minutes. Free to apply — Career In Bank never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will assist customers with inquiries, provide information on insurance products, and ensure customer satisfaction.
What qualifications do I need?
A minimum of 1 year in customer service or related fields is preferred.
What is the work environment like?
This position is onsite in a team-oriented environment located in Prahlad Nagar.
How can I apply for this position?
Click "Apply Now" on this page to apply through Career In Bank. Career In Bank is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹25,000–40,000 a month

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