Join the Private Banking Industry as a Branch Operation Executive (Back office) in Serampore. This is an excellent opportunity for graduates looking to start their career in the banking sector.

• Post: Branch Operation Executive
• Education: Any Graduation
• Skills: Good communication skills
• Work Location: Serampore, West Bengal (Working branch may be available at nearby branches)
• Department: Branch Operation, Back Office
• Job Type: Full-time Banking Job

Responsibilities

As a Bank Branch Operation Executive job in Serampore, you will be responsible for:

• Handling cash deposits (CD), fixed deposit receipts (FDR), account opening, and customer service alongside a team of Tellers and FDOs.
• Assisting customers and solving queries related to banking services.
• Verifying documents for new account openings, loans, credit cards, etc.
• Managing internal and external audits, providing data, and addressing audit queries.
• Maintaining cash balances as per the Cash Retention Limit.
• Achieving cross-sell targets for banking products.
• Resolving complaints via CRMS, Phone Banking, and Banking Ombudsman.
• Monitoring office accounts and AML alerts.

Criteria to Apply

• Education: Graduation in any field with 50% or above marks.
• Knowledge: Basic knowledge of banking products such as accounts, FD, loans, insurance, demat, mutual funds, etc.
• Skills: Strong communication skills.
• Location Knowledge: Familiarity with local areas and streets in Serampore to understand local customer queries.
• Work Schedule: Must work according to RBI banking standards (day shift).
• Language Preferences: English, Hindi, and the local language of Serampore.

Salary and Benefits

• Salary: As per company standards
• Benefits:
  • Health Insurance
  • Paid Leaves
  • Flexible Working Hours
  • Banking Holidays

How to Apply

1. Review the qualifications and job responsibilities mentioned above.
2. If you're interested in starting your career in banking, submit your updated CV/biodata/resume via the application form.
3. After submission, wait for an HR interview call from the Serampore head office.
4. Shortlisted candidates will proceed with the training and joining process.

Important Note

• No payments are required to apply for this job. At CIB, we never ask candidates for any payment.